Calling the VA, and everyone else
Hearing loss and tinnitus are the two most common service-connected disabilities among US veterans. Captioned calling is one of the simplest tools to close the gap, and because it's funded by the FCC, veterans don't have to wait on a VA claim to start using it.
Why the phone call is often the hardest part
Noise-exposure hearing loss tends to hit the high frequencies first, exactly the range that carries consonants. Compressed phone audio strips even more detail. That's why a veteran can hold a room conversation but still miss the pharmacy calling with a refill window.
How captioned calling fits alongside VA care
Captioned calling apps like Rogervoice don't replace hearing aids or VA audiology. They sit on top: your VA-issued aids handle in-person conversation, and captions on your phone screen catch anything you miss on a call. You don't need a claim, a rating, or an appointment to download the app.
Privacy for service-connected users
Rogervoice uses AI captioning only. There is no human operator listening to your calls with the VA, your doctor, or your family. Transcripts stay on your device, and audio is never recorded, a meaningful difference from human-captioned services if you value keeping medical or personal calls private.
Frequently asked
Is captioned calling free for veterans?
Yes. Captioned calling under IP CTS is federally funded by the FCC for any US user with hearing loss, including veterans. There is no VA paperwork required and no charge to the user.
Do I need a VA disability rating to use Rogervoice?
No. TRS eligibility is self-attested, you confirm you have hearing loss when you sign up. A VA rating is not required.
Does Rogervoice work with VA-issued hearing aids?
Yes. Rogervoice runs on your iPhone or Android and displays captions on the phone's screen, it is fully compatible with any hearing aids you already use, VA-issued or otherwise.
Captions that keep up with you.
Free, FCC-certified captioned calling on the phone you already own.