Relay Credit 1h/month
- Call 1h/month to landlines and mobile in France and overseas
- Call from 8.30am to 7pm on weekdays except holidays
- A qualified and trained professional assists me
- Receive incoming calls
of the French Telecom Federation.
most people ask us
How does it work?
Using the Rogervoice app on your smartphone, call any number. A professional interpreter will pick up the call and translate the call between you and your contact, in sign language or cued speech.
How much does it cost?
It's free! How is that possible? It's a requirement under French law. Your carrier offers you 1 hour of communication per month (this will increase to 3 hours in 2021 and to 5 hours in 2026). When your calling credit is spent, your credits will be renewed the following month.
When can I call?
The French telecom relay service (TRS) is open Monday through Friday (excluding holidays) from 8:30am til 7pm. In 2021 these opening hours will be extended to 9pm and to Saturdays. And will operate 24/7 by 2026. Rogervoice's mission is to ensure that you have the best possible experience.
Who are our interpreters?
Our sign-language interpreters all hold certified degrees and are trained for video-relay service. They are bound to a professional code of ethics. Your conversations remain totally private and confidential. You're in good hands!
Can I receive calls?
That's right. We create a Rogervoice number for you that you can provide to your family, colleagues, for deliveries, etc. When you are called on this number, the Rogervoice application answers.
Who are the partner operators?
The carriers belonging to the French Telecoms Federation are our partners: Bouygues Telecom, SFR, Orange, La Poste Mobile, Crédit Mutuel Mobile, NRJ Mobile, Auchan Telecom, Cdiscount Mobile, CIC Mobile.
Are you an interpreter?
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